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I cannot think of anything else to write than STELLAR CUSTOMER SERVICE and craftsmanship! I am so fortunate to have found A2Z Water Heaters for the replacement of my water heater. Fred was FANTASTIC! First of all, Fred answered the phone personally when I called early in the morning with what I thought was an emergency with my water heater that was leaking. Fred was calming, professional and showed the next day to assess the damage. Not only did he show up on time, his communication and delivery are reassuring. He is extremely thorough and answered my questions to my complete satisfaction which in turn, instills a sense of trust and confidence. Fred and Joey arrived the following Friday, on time of course and VERY well organized. They also completed the job within the anticipated time frame. To take it a step further, Shelley completed the permit paperwork for me! I cannot say enough about A2Z! I could not recommend anyone else for your water heater needs! Thank you Fred, Shelley and Joey!